Clear Path After

How can we help?

Step-by-step answers first. If you still need us, send a note at the bottom of this page and we'll reply by email, usually within one business day. For more answers, see Questions and answers.

For families

Is Clear Path After free?

Yes. The checklist, the provider finder, the death-notice message and the obituary writer are free. The optional Family Pass ($49, one time) adds a photo notice we email for you, a lasting memorial page and a paperwork kit.

What is in the Family Pass?
  • A photo notice card, emailed to up to 100 family and friends, and easy to share by text or WhatsApp
  • A lasting memorial page where people can share memories
  • A paperwork kit: one letter you fill in once and reuse for banks, insurers, employers and agencies

It's one payment with no subscription. You see a preview before anything is sent. See a finished example.

I paid, but I don't see my Family Pass.
  1. Use the same phone or computer you paid on, and open clearpathafter.com.
  2. If it still doesn't appear, find the Stripe receipt in your email and send us a note below with the email you paid with. We'll set it up for you.
How do I give the Family Pass to someone else?

Choose "Give them the Family Pass" under the notice step. After paying, you get a private link to send the family. They open it to set up the notice and memorial page at no cost.

Does Clear Path After arrange the funeral or cremation?

No. We help you organize and prepare: what to do first, which licensed providers are nearby, and what to ask. You choose a provider and sign with them directly. We never take a fee from any funeral home, crematory or cemetery.

Are the prices in the provider finder exact?

They come from each provider's posted price list and can change. Always confirm the total price by phone before you agree to anything. The phone script in step 2 tells you what to ask.

For hospices and organizations

How do we set up our branded guide?
  1. Choose a plan on the plans page and pay.
  2. You're taken to the setup page. Add your name, logo, color, welcome message and support resources.
  3. Save to get your link right away, then follow the short tutorial on that page.
How do we change our logo, message or resources later?

Open the private setup link from your welcome email ("Your Clear Path After license is active"), make changes and save. Changes show for families right away.

We lost our setup link.

Send us a note below with the email address used at checkout, and we'll send it again.

Can we pay by invoice or purchase order?

Yes. Send a note below with your organization name, plan and billing contact, and we'll send an invoice.

How do we cancel or change plans?

Send us a note below before your renewal date. Your guide stays live until the end of the year you paid for.

What do we see about families?

Only a monthly count of how many times your guide was opened. Families use it on their own, and no names or personal details are shared with you.

Send us a note

If you're having a hard time, you don't have to carry it alone. In the US you can call or text 988 any time to reach the Suicide & Crisis Lifeline, and hospice bereavement teams often support families for a year or more after a loss.